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HP Recommended
Microsoft Windows 10 (64-bit)

Hello!

 

Yesterday I purchased Hp Spectre x360. I live outside US and decided to ship it to P.O. Office in Delawere, Dover, where I usually do. But I found a page on HP website stating that they don't ship to P.O. adresses:

 

http://store.hp.com/us/en/cv/shippingpolicy

 

"HP.com ships to street addresses within the 50 United States and the District of Columbia. We cannot deliver to P.O. boxes, private mail box stores, United States territories, or addresses outside the 50 United States and the District of Columbia. Click here for APO or FPO shipping instructions and restrictions."

 

I don't know what to do, cancel the order or what?

 

Thanks

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hello @Vakho

 

 

Thank you for posting in the HP Support forum.

 

I recommend you contact HP Sales support team - for USA this is the number and ways to contact them :

 

>> http://www8.hp.com/us/en/contact-hp/shopping.html

 

>> Call +1 800 407 4005

For help with your existing order or order status.
8 AM - 8 PM (ET), Monday-Friday.
Closed on Saturdays & Sundays

 

 

or

 

>> Call +1 800 565 9917

 

To speak with a sales specialist.
8 AM - 2 AM (ET), Monday-Sunday

 

 

 

Check with them about your order and options.

 

 

 

Hope this helps

Your FEEDBACK is important. Use the interactive buttons below and let me know if the post helps ;
*** HP employee *** I express personal opinion only *** Joined the Community in 2013

View solution in original post

1 REPLY 1
HP Recommended

Hello @Vakho

 

 

Thank you for posting in the HP Support forum.

 

I recommend you contact HP Sales support team - for USA this is the number and ways to contact them :

 

>> http://www8.hp.com/us/en/contact-hp/shopping.html

 

>> Call +1 800 407 4005

For help with your existing order or order status.
8 AM - 8 PM (ET), Monday-Friday.
Closed on Saturdays & Sundays

 

 

or

 

>> Call +1 800 565 9917

 

To speak with a sales specialist.
8 AM - 2 AM (ET), Monday-Sunday

 

 

 

Check with them about your order and options.

 

 

 

Hope this helps

Your FEEDBACK is important. Use the interactive buttons below and let me know if the post helps ;
*** HP employee *** I express personal opinion only *** Joined the Community in 2013
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.