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08-20-2017 01:39 AM
Hello!
Yesterday I purchased Hp Spectre x360. I live outside US and decided to ship it to P.O. Office in Delawere, Dover, where I usually do. But I found a page on HP website stating that they don't ship to P.O. adresses:
http://store.hp.com/us/en/cv/shippingpolicy
"HP.com ships to street addresses within the 50 United States and the District of Columbia. We cannot deliver to P.O. boxes, private mail box stores, United States territories, or addresses outside the 50 United States and the District of Columbia. Click here for APO or FPO shipping instructions and restrictions."
I don't know what to do, cancel the order or what?
Thanks
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Accepted Solutions
08-20-2017 02:01 AM
Hello @Vakho
Thank you for posting in the HP Support forum.
I recommend you contact HP Sales support team - for USA this is the number and ways to contact them :
>> http://www8.hp.com/us/en/contact-hp/shopping.html
>> Call +1 800 407 4005
For help with your existing order or order status.
8 AM - 8 PM (ET), Monday-Friday.
Closed on Saturdays & Sundays
or
>> Call +1 800 565 9917
To speak with a sales specialist.
8 AM - 2 AM (ET), Monday-Sunday
Check with them about your order and options.
Hope this helps
*** HP employee *** I express personal opinion only *** Joined the Community in 2013
08-20-2017 02:01 AM
Hello @Vakho
Thank you for posting in the HP Support forum.
I recommend you contact HP Sales support team - for USA this is the number and ways to contact them :
>> http://www8.hp.com/us/en/contact-hp/shopping.html
>> Call +1 800 407 4005
For help with your existing order or order status.
8 AM - 8 PM (ET), Monday-Friday.
Closed on Saturdays & Sundays
or
>> Call +1 800 565 9917
To speak with a sales specialist.
8 AM - 2 AM (ET), Monday-Sunday
Check with them about your order and options.
Hope this helps
*** HP employee *** I express personal opinion only *** Joined the Community in 2013