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HP Recommended
HP Laptop 15g-br019tx
Microsoft Windows 10 (64-bit)
Laptop has been shutting down automatically without any warning when battery level reaches 40-45% since last 3-4 days. Please provide appropriate solution.
1 REPLY 1
HP Recommended

Hi,

It most likely a problem with the battery which needs to be replaced. You can try performing diagnostics on the battery.

https://support.hp.com/us-en/topic/diagnostics?category=computing&issue=battery-adapter-issues

 

I usually replace the battery in my notebooks about every 18-24 months for optimal performance.

The part number for the battery is 919701-850

Example:

https://www.amazon.in/s?k=919701-850&ref=nb_sb_noss_1

 

Hope it helps,

David

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.