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Siddhi_s
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Message 1 of 2
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Shuts down automatically when at 40-45%

HP Recommended
HP Laptop 15g-br019tx
Microsoft Windows 10 (64-bit)
Laptop has been shutting down automatically without any warning when battery level reaches 40-45% since last 3-4 days. Please provide appropriate solution.
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iomare
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Message 2 of 2
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HP Recommended

Hi,

It most likely a problem with the battery which needs to be replaced. You can try performing diagnostics on the battery.

https://support.hp.com/us-en/topic/diagnostics?category=computing&issue=battery-adapter-issues

 

I usually replace the battery in my notebooks about every 18-24 months for optimal performance.

The part number for the battery is 919701-850

Example:

https://www.amazon.in/s?k=919701-850&ref=nb_sb_noss_1

 

Hope it helps,

David

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