-
×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
-
×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
- HP Community
- Notebooks
- Business Notebooks
- Sim card not detected anymore 2ZC45EA#AK8
Create an account on the HP Community to personalize your profile and ask a question
07-22-2019 12:53 AM - edited 07-22-2019 12:54 AM
Hi.
I have been using the mobile connection on my workstation laptop, and it worked for a couple inutes this morning, but now windows says "insert sim" all suddenly.
I have a couple of times tried to re-place the sim card in the slot.
The laptop has not been moved and has been sitting on the desk for a couple of weeks now.
Any ideas what to do now?
Solved! Go to Solution.
Accepted Solutions
07-31-2019 12:08 AM
After a call to HP Service, they came and replaced the motherboard, Sim now works again.
07-23-2019 04:38 AM
I have tried to re-fit the simcard.
Did a system restore to lad restore point created and when the card was working.
Tested the sim card in a phone and could use it.
Removed the device in device manager and rebooted and windows reinstalled the device.
Reinstalled hps drivers for the sim wwan module.
Nothing has solved the problem that the sim card is not seen/detected by windows 10 pro.
Didn't find what you were looking for? Ask the community