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ADSW
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Spectre 360 warping

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Spectre 360

I ordered a HP Spectre 360 13t Laptop on June 23, 2018. The ship date was July 10 and I received it a few days later. The laptop was $1127. I keep the laptop at my office. recently I was planning to take it home and noticed the bottom of the laptop has separated and severely warped. I think the warranty was only 1 year. However, I have read posts where other individuals have had the same problem. Is there anything HP is doing for people like me with a warped computer? I had hoped it would last longer. Thank you. 

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Echo_Lake
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@ADSW

Thank you for posting on the HP Support Community.

 

Don't worry as I'll be glad to help, As we have limited support boundaries in the support community as of now.

I would request you to contact our Support and our Support Engineers should be able to sort this out. HP Support can be reached by clicking on the following link:  www.hp.com/contacthp/


Please feel free to contact us here anytime you need any further assistance. Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

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