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HP Recommended
Spectre x360 15
Microsoft Windows 10 (64-bit)

Battery on the HP spectre x360 is swelling making the back cover bulge out and the track pad not work. Unable to find a replacement battery at HP. This laptop is only 2 years old. and becoming non-functional. Please advise how I can get a replacement

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@cyrrp 

 

From HP

Battery Swelling / Swollen – Start Here

 

OR

Purchase a battery and Fix it yourself...

Open Product Home

Open Category Manuals

Find and open the Service and Maintenance manual

Search for "Battery" to find the replacement procedure and part number(s)

 

If the part is not available from HP Parts Store

then

Purchase a compatible battery from your favorite local online merchant.

For example, if you like, check for the part at Amazon.

 

HP Device Support Home Page - References and Resources – Learn about your Device - Solve Problems

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Warranty Check, HP Drivers / Software and BIOS, How-to Videos, Bulletins/Notices, How-to Documents, Troubleshooting, Manuals > User Guide, Service and Maintenance Guide (Replacement Parts and Procedures), Product Information (Specifications), more

When the website support page opens, Select (as available) a Category > Topic > Subtopic

Open Product Home

Enter the type and name of your HP device

 

Thank you for participating in the HP Community.

The Community is a separate wing of the HP website - We are not an HP business group.

Our Community is comprised of volunteers - people who own and use HP devices.

Click Thumbs Up to say Thank You.

Question / Concern Answered, Click "Accept as Solution"

Dragon-Fur

View solution in original post

3 REPLIES 3
HP Recommended

@cyrrp 

 

From HP

Battery Swelling / Swollen – Start Here

 

OR

Purchase a battery and Fix it yourself...

Open Product Home

Open Category Manuals

Find and open the Service and Maintenance manual

Search for "Battery" to find the replacement procedure and part number(s)

 

If the part is not available from HP Parts Store

then

Purchase a compatible battery from your favorite local online merchant.

For example, if you like, check for the part at Amazon.

 

HP Device Support Home Page - References and Resources – Learn about your Device - Solve Problems

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Warranty Check, HP Drivers / Software and BIOS, How-to Videos, Bulletins/Notices, How-to Documents, Troubleshooting, Manuals > User Guide, Service and Maintenance Guide (Replacement Parts and Procedures), Product Information (Specifications), more

When the website support page opens, Select (as available) a Category > Topic > Subtopic

Open Product Home

Enter the type and name of your HP device

 

Thank you for participating in the HP Community.

The Community is a separate wing of the HP website - We are not an HP business group.

Our Community is comprised of volunteers - people who own and use HP devices.

Click Thumbs Up to say Thank You.

Question / Concern Answered, Click "Accept as Solution"

Dragon-Fur

HP Recommended

Same issue, same model.  I love my laptop but need to resolve before it becomes non-functional

HP Recommended

@KyleHenson 

 

Right.

Answer is the same.

Good luck.

 

Thank you for participating in the HP Community.

The Community is a separate wing of the HP website - We are not an HP business group.

Our Community is comprised of volunteers - people who own and use HP devices.

Click Thumbs Up to say Thank You.

Question / Concern Answered, Click "Accept as Solution"

Dragon-Fur

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.