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- Standard Hardware Security not supported error

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10-05-2022 11:25 AM
I recently got subject error after updating my laptop to windows 11. I have looked online and couldnt find any solution for my device. Wondering if anyone can help out here. Under my Device Security it flaggs "Standard Hardware Security not Supported". How do i correct this?
thank you
10-05-2022 11:42 AM - edited 10-05-2022 11:46 AM
Hello,
Do you really use EB 840 G7 ?
Based on the Microsoft website, this is related to
TPM 2.0 (also referred to as your security processor)
Secure boot enabled
DEP
UEFI MAT
May be related to some other BIOS settings
- Is Secure Boot enabled in your BIOS (F10) ? If not, enable it.
- Reset your SECURITY settings to default (BIOS F10 -> Security tab)
- Apply factory default BIOS settings (BIOS F10 -> Main tab)
Note that resetting the Security settings might affected your TPM and BitLocker, if you use Microsoft BitLocker / Microsoft Device encryption. Back up your encryption keys in advance if in use.
*** HP employee *** I express personal opinion only *** Joined the Community in 2013
10-06-2022 10:15 AM
Thanks for the prompt response. Yes, I use EB 840 G7. Is there any particular risk with using EB 840 G7?
I have done each step you mentioned in the Bios settings and still having the error display.
I will appreciate any other suggestion from the community.
Thank you.