• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about Hotkey issue, Click here to check it out!
HP Recommended
HP EliteBook 840 G7 Notebook PC
Microsoft Windows 11

I recently got subject error after updating my laptop to windows 11. I have looked online and couldnt find any solution for my device. Wondering if anyone can help out here. Under my Device Security it flaggs "Standard Hardware Security not Supported". How do i correct this?

 

thank you2022-10-05.png

2 REPLIES 2
HP Recommended

Hello,

 

Do you really use EB 840 G7 ?

 

Based on the Microsoft website, this is related to

 

  • TPM 2.0 (also referred to as your security processor)

  • Secure boot enabled

  • DEP

  • UEFI MAT

>> https://support.microsoft.com/en-us/windows/device-protection-in-windows-security-afa11526-de57-b1c5...

 

May be related to some other BIOS settings

 

 

  • Is Secure Boot enabled in your BIOS (F10) ? If not, enable it.
  • Reset your SECURITY settings to default (BIOS F10 -> Security tab)
  • Apply factory default BIOS settings (BIOS F10 -> Main tab)

 

Note that resetting the Security settings might affected your TPM and BitLocker, if you use Microsoft BitLocker / Microsoft Device encryption. Back up your encryption keys in advance if in use.

 

Your FEEDBACK is important. Use the interactive buttons below and let me know if the post helps ;
*** HP employee *** I express personal opinion only *** Joined the Community in 2013
HP Recommended

Thanks for the prompt response. Yes, I use EB 840 G7. Is there any particular risk with using EB 840 G7?

I have done each step you mentioned in the Bios settings and still having the error display.

 

I will appreciate any other suggestion from the community.

 

Thank you.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.