• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Locked

‎02-14-2024 01:14 AM

HP Recommended
Product: HP ProBook 450 15.6 inch G10 Notebook PC (71H57AV)

Hello,

 

after a week it stopped charging from usb-type-c

Category:
1 REPLY 1

‎02-21-2024 07:38 AM

HP Recommended

Hello.

 

Does your USB-C charger work with other devices? Have you tried another charger? Can you charge the laptop with a barrel plug charger? (if you have one)

 

If your laptop has a faulty USB-C port or the charger is faulty then you should contact HP (or an authorized service) and have it repaired under warranty.

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.