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HP Recommended

Hallo HP-Support,

ich kann den benötigten Storage-Treiber für mein HP-Gerät auf Ihrer offiziellen Website nicht finden. Infolgedessen wird die Festplatte weder im BIOS noch während der Windows-Installation erkannt.

Gerätemodell: [bitte vollständige Modellbezeichnung einfügen]
Betriebssystem: Windows 10 / Windows 11 (Neuinstallation)
Fehlender Treiber: Storage / RAID / Intel RST (genauer Typ unbekannt – bitte um Klärung)

Bitte stellen Sie einen funktionierenden Download-Link zur Verfügung oder aktualisieren Sie die Support-Seite. Ohne diesen Treiber ist keine Installation des Systems möglich.

Vielen Dank im Voraus.

1 REPLY 1
HP Recommended

Hi:

 

This is a peer to peer forum.

 

We do not work for or represent HP.

 

In order to provide the correct storage driver for your notebook I need to know the model number or product number.

 

If your notebook has an Intel 11th, 12th or 13th generation core processor, the drivers I zipped up and attached below should work for you:

 

Unzip and copy all of the files in the folder in the attachment to a USB flash drive.

 

Have the flash drive and your Windows installation media plugged into USB ports.

 

Boot from the Windows installation flash drive.

 

When you get to the screen where no drives can be found, click on the Load driver option, browse to the flash drive with the storage controller drivers on it.

 

If you check the box, it will only include the compatible driver.

 

If Windows still can't find the drive, uncheck the box to include the compatible driver and try any of the ones listed.

 

 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.