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- SureClick Initialization problem

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05-31-2020 10:43 PM - edited 05-31-2020 10:45 PM
I bought a new Zbook and have been setting it up. It asked me to enable SureClick, so I did. It then wanted me to reboot which I did. When it came back up, after a while, it said it couldn't initialize and I should go to support and click initialize. I did this on the control panel. It says intializing. The process Br-init-o.exe uses a lot of CPU for quite a while. Then it slides in a message box that says HP Sure Click Initialization Error. There are six different Brxxx processes running and Br-init-o.exe is gone.
What is the problem? Why won't it initialize?
My version is 4.1.9.1290.
