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- Synaptic top 2 buttons + pointing stick stopped working + to...

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04-29-2021 07:36 PM
Product: HP EliteBook 840 G6
Operating System: Microsoft Windows 10 (64-bit)
My Synaptic touchpad top buttons + pointer stick are not working
Also the touchpad settings tab under the "Additional mouse options" disappeared. This happened after the laptop gave me a black screen and once I restarted, the touchpad issues started + wireless card issues, the later was resolved by simple microsoft diagnostic tool run.
Actions taken to try to solve the issue with no joy:
1- Update the driver to the latest one and restart
2- Rollback to older driver version and restart
3- Uninstall the touchpad driver from the device manager
4- Multiple restarts to the PC
5- Played a bit with the registry yet no joy.
Please advise any ideas ?
1 REPLY 1
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