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‎12-30-2019 04:01 AM

HP Recommended
Product: HP Pavilion Power Laptop 15-cb0xx
Operating System: Microsoft Windows 10 (64-bit)

I was having a faulty system fan and after replacing it, I am getting the "Thermal Shutdown" error every time I start my laptop. The laptop shuts down automatically. The fans are working fine. I have checked for the dust and cleaned vents too but the same error persists. Please help.thermal.jpg

1 REPLY 1

‎01-01-2020 11:37 AM

HP Recommended

@Sude2p,

 

Welcome to the HP Support Community!

 

I reviewed your post and I understand that you are getting 90D error on startup.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

I recommend you update the BIOS from the below link and check if it helps.

 

https://support.hp.com/in-en/drivers

 

If you continue facing the issue, then follow the steps in the below article.

 

https://support.hp.com/in-en/document/c03620929

 

Let me know how it goes and you have a great day!

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

The_Fossette
I am an HP Employee

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