cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
cavediz
New member
3 2 0 0
Message 1 of 4
365
Flag Post

The rubber strips of my HP Spectre fell off

HP Recommended
HP Spectre x360
Microsoft Windows 10 (64-bit)

The rubber strips of my pc fell off and my pc is not on warranty anymore. I called the HP Support Italy and they told me that it would cost me 296 euros. Are you kidding me?IMG-20190808-WA0000.jpeg

3 REPLIES 3
iomare
Level 15
Level 15
12,525 9,778 2,492 5,199
Message 2 of 4
Flag Post
HP Recommended

Hi,

Can you provide the exact model number or product number of your Spectre (there are many series and even more models).

Here is how to find it:

Model number

 

Let me know,

David

Was this reply helpful? Yes No
cavediz
Author
New member
3 2 0 0
Message 3 of 4
Flag Post
HP Recommended

Yes! it's 2LV00UA#ABA

Was this reply helpful? Yes No
iomare
Level 15
Level 15
12,525 9,778 2,492 5,199
Message 4 of 4
Flag Post
HP Recommended

OK. The part number for the rubber "feet" is 942847-001

You can try at this official reseller in Italy

https://it.eetgroup.com/search?query=942847-001

 

Hope it helps,

David

Please click on thumbs up for thanks

Please click on accept as solution if answered your question

Was this reply helpful? Yes No
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation