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- Thunderbolt Dock Fails Firmware update

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01-18-2023 12:03 PM
Product: Thunderbolt G2 Dock
Operating System: Microsoft Windows 10 (64-bit)
I looked through a bunch of past tickets on this board which all seemed to have a similar but different issue. I cannot get the display hub driver to update. All the other tickets are having an issue with the thunderbolt driver. Mine seems to be working correctly. The only driver to display needing an update is the DisplayPort Hub. When I run the utility, it says it installs the Driver then closes. However, the driver does not install and restarting the utility will show the same thing. Not really sure where to go from here, any suggestions would be appreciated.
Sorry for the bad quality, don't have the computer on me to take a screenshot
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