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‎05-02-2023 12:32 AM - last edited on ‎05-02-2023 04:06 PM by Retired

HP Recommended
Product: HP ZBook Studio 16 inch G9 Mobile Workstation PC (4Z8Q4AV)

I have HP ZBook, HP Thunderbolt Dock and latest drivers.

About once a week when I come to work, the Dock is not working properly any more:

- Screens work still

- USB keyboard and mouse don't work

 

Following failed to help:

- Power button on the dock

- Reattaching USB cords on the dock

- Reattaching docks USB cord on laptop

 

Only thing I have found to work is rebooting the laptop.

 

Similar problem has been issue in past as well:
https://h30434.www3.hp.com/t5/Notebook-Video-Display-and-Touch/HP-Thunderbolt-Dock-120W-G2-Monitors-...

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