• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issue? Click here for tips and tricks.
HP Recommended
Thunderbolt G2
Microsoft Windows 10 (64-bit)

HP Thunderbolt Dock G2 Specifications indicate that it can connect up to 4 monitors: https://support.hp.com/sg-en/document/c05913756,

 

But i am only able to connect up to 3 x 24' HP monitors using 2 DisplayPort & 1 USB-C/DP port.

 

When tried to connect up the 4th screen, either using the VGA or the other USB-C port on the thunderbolt dock, it will only display 3 of them, the 4th one cannot be enabled.

In Windows 10 control panel, show this 4th screen as disconnected.

When try to extend this 4th screen, one of the other 3 connected display, will become disconnected.

 

Can anyone advise whether it is possible to connect 4 monitors, using this docking.

If yes, how the connections should be: 2 DisplayPort + 2 USB C ports?

 

 

2 REPLIES 2
HP Recommended

@VVVTTT 

 

Please use the table on page 16 of the following guide

 

              https://www8.hp.com/h20195/v2/getpdf.aspx/c04168358.pdf

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




HP Recommended

Thanks... will try again when i got the chance to be in office.

Will connect these 4 displays to the 2 DP Ports + USB-C to DP + Thunderbolt port and see if it works.

 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.