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Stefan97
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Message 1 of 2
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Flag Post

Trade-In

‎05-08-2019 09:10 AM

HP Recommended
Product: HP spectre X360 15'
Operating System: Microsoft Windows 10 (64-bit)

Hi there,

I bought an hp spectre x360 15 inch 3 month ago in an electronic store and extremly happy with it, however, it is a little bit heavy for my daily life as a student and I would like to change to a 13 inch. is it possible to trade it in?

kind regards

1 REPLY 1
IT_WinSec
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Message 2 of 2
Flag Post

‎05-09-2019 07:54 AM

HP Recommended

Hello @Stefan97 

 

Thank you for posting in the HP Support Community.

 

I am not aware of HP offering such services. As soon as the laptop leaves the store, its price [real cost] immediately drops severely. You could check with the store you purchased the machine from OR try to sell the device in local online auction. Get the money and buy a new one eventually.

 

If you decide to get a new PC, make sure you check this helpful article >> https://www.wikihow.com/Choose-a-Laptop

which covers  lots of situations and will help you select the best one for your needs

 

Hope this helps. Let me know how it goes - provide your update or feedback

>> Your FEEDBACK is important. Use the interactive buttons below and let me know if the post helps <<
*** I work for HP *** I express personal opinion only *** HP Expert volunteer since 2013
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