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05-08-2019 09:10 AM
Hi there,
I bought an hp spectre x360 15 inch 3 month ago in an electronic store and extremly happy with it, however, it is a little bit heavy for my daily life as a student and I would like to change to a 13 inch. is it possible to trade it in?
kind regards
05-09-2019 07:54 AM
Hello @Stefan97
Thank you for posting in the HP Support Community.
I am not aware of HP offering such services. As soon as the laptop leaves the store, its price [real cost] immediately drops severely. You could check with the store you purchased the machine from OR try to sell the device in local online auction. Get the money and buy a new one eventually.
If you decide to get a new PC, make sure you check this helpful article >> https://www.wikihow.com/Choose-a-Laptop
which covers lots of situations and will help you select the best one for your needs
Hope this helps. Let me know how it goes - provide your update or feedback
*** HP employee *** I express personal opinion only *** Joined the Community in 2013