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- HP Community
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- Treiber
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10-19-2023 03:46 PM
Hi:
You're not giving me much to go on...
What operating system?
What model PC?
You can see this post and if you are running W7 this driver may work for you...
10-20-2023 09:56 AM
Hallo,Thank you for your reply. I have this data :
I Gerätename DESKTOP-26U795D
Prozessor Intel(R) Core(TM) i5-6200U CPU @ 2.30GHz 2.40 GHz
Installierter RAM 8,00 GB (7,89 GB verwendbar)
Geräte-ID A492DCEA-0054-474B-9613-6F0A9B4F708F
Produkt-ID 00325-95942-14050-AAOEM
Systemtyp 64-Bit-Betriebssystem, x64-basierter Prozessor
Stift- und Toucheingabe Für diese Anzeige ist keine Stift- oder Toucheingabe verfügbar.
10-20-2023 10:03 AM
You're very welcome.
Unfortunately, the information you posted only helps a little bit.
Use this guide for how to find the model number/product number of your notebook:
How to Find Your HP Laptop Model Number (Video) | HP® Tech Takes
I assume that you are running Windows 10 64 bit on your notebook?
If so, you can try this driver and see if it works, but if not, I will need to have the model number of your notebook.
10-20-2023 10:30 AM
Hi, Thank you very much for your reply. I hope this information can help you !
i have to apologize for my questions, because i am not so familiart with this things.
Desktop 26U795D
HP Notebook
Model: X5D24EA#ABD
Thank you for your efforts
10-20-2023 10:39 AM
You're very welcome.
Below is the link to the product specifications for your notebook:
HP Notebook - 17-x035ng (ENERGY STAR) Produktdaten | HP® Kundensupport
The driver you need will be either one of these because, either driver can install that device and I don't know which one it will be:
Try this one first and restart the PC:
Intel Chipset Device Software
https://ftp.hp.com/pub/softpaq/sp101001-101500/sp101171.exe
If that driver doesn't install the device, this one should:
Treiber - HP Notebook – 17-X035NG | HP® Kundensupport
The driver I also posted in my last reply should work as well as the one on your notebook's support page, if the Intel Chipset device software doesn't install the device first.
https://ftp.hp.com/pub/softpaq/sp96501-97000/sp96724.exe