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‎05-28-2018 10:25 PM

HP Recommended
Product: Probook 450 G4
Operating System: Microsoft Windows 10 (64-bit)

Windows 10 Pro Security shows I need an update for my  Infineon 2.0 hardware. Is there a trick to install the update

SP87492.  A few months back HP came out with an update which would not install. I believe this SP is newer.

 

Any ideas ?

 

Thanks


KenW
2 REPLIES 2

‎05-28-2018 10:34 PM - edited ‎05-28-2018 10:37 PM

HP Recommended

I may have found a possible problem. I have .bin files in use for another program. Device Manager still shows driver from 2006 version  10.0.17134.1. Here is the install log

 

2018/05/28 22:28:31.880|00003478|Information|CTpmUpdateApp::InitializeProperties|******************************************************************
2018/05/28 22:28:31.881|00003478|Information|CTpmUpdateApp::InitializeProperties|** Start of HP TPM FW Update session, version 2.0.3.1 **
2018/05/28 22:28:31.882|00003478|Information|CTpmUpdateApp::InitializeProperties|******************************************************************
2018/05/28 22:28:31.882|00003478|Information|CTpmUpdateApp::InitializeProperties|Command line:
2018/05/28 22:28:32.261|00003478|Information|TpmUpdate::SmbiosInfo::GetSmbiosInfo|Getting SMBIOS information
2018/05/28 22:28:32.682|00003478|Information|TpmUpdate::PrivateWmiInfo::GetPrivateWmiSettings|m_isGondorBIOS = 1, m_isEspDriveSupported = 1
2018/05/28 22:28:32.682|00003478|Information|TpmUpdate::PrivateWmiInfo::GetPrivateWmiSettings|, m_isGondorBIOS = 1
2018/05/28 22:28:46.030|00003478|Information|TpmUpdate::CTPMUpdateInfo::GetTPMInfo|TPM information:
2018/05/28 22:28:46.031|00003478|Information|TpmUpdate::CTPMUpdateInfo::GetTPMInfo|-------------------------------
2018/05/28 22:28:46.032|00003478|Information|TpmUpdate::CTPMUpdateInfo::GetTPMInfo|TPM family: 2.0
2018/05/28 22:28:46.033|00003478|Information|TpmUpdate::CTPMUpdateInfo::GetTPMInfo|TPM firmware version 7.61.2785.0
2018/05/28 22:28:46.034|00003478|Information|TpmUpdate::CTPMUpdateInfo::GetTPMInfo|Remaining updates: More than 3
2018/05/28 22:28:46.035|00003478|Information|TpmUpdate::CTPMUpdateInfo::GetTPMInfo|GetTMPFirmwareImageInfo returns 0x00000000


KenW
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‎05-29-2018 08:29 AM

HP Recommended

I just looked at the tpm .inf file and it is dated 4/11/2018 so I wonder if the thing is updated but, doesn't show correctly in Device Manager. I also found a way to kill the security warning, at least for now.


KenW
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