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Navy_Guy-22
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Turn off my track pad on my laptop

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I just need to turn off the track pad on my HP Laptop. its a  HP Laptop 15-bs0xx  Anyone have this issue?  I bought a external wifi mouse, and I can not find the option to turn the track pad off,

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praveen196
HP Support Agent
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@Navy_Guy-22 Welcome to HP Community!

 

I understand that you would like to disable the touchpad.

 

Follow the below steps and you'll be good to go 🙂 

  1.  On some touchpads, you can turn on or off the Touchpad by double tapping in the upper left corner of the Touchpad. Double tap to turn the Touchpad on, repeat to turn the Touchpad off. 

    Figure : Touchpad On/Off Switch 

 

  1. Perform a hard reset by following the steps in the HP document Performing a Hard Reset or Forced Reset (in English). A hard reset clears the driver instructions. Your computer rereads all instructions from the drivers and software stored in the Operating System which can solve some problems. 

  2. Be sure you have the latest drivers for your Touchpad. Use the following steps to install the latest drivers. 

    1. Go to the HP Drivers and Downloads web page. Enter your computer model number and then click Go. 

    2. Select your computer model from the list of results. 

    3. Select your operating system from the drop-down menu and then click Next. 

    4. Scroll down to select the driver category Driver - Keyboard, Mouse and Input Devices. 

    5. Click the Download button next to the appropriate TouchPad or ClickPad driver. The file downloads to your Downloads folder 

    6. Open your Downloads folder and double-click to install the latest driver. Follow on-screen instructions to complete the installation. 
       
      More assistance available: https://h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/touch-pad/m-p/6797762  

 

Also, you can refer to the below link.

 

https://support.hp.com/in-en/document/c03882926

 

Keep us posted,

If you would like to thank us for our efforts to help you, 


Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 


Have a great day!

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