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HP Recommended
HP ProBook 645 G4 Notebook PC
Microsoft Windows 10 (64-bit)

When I am connecting a powerbank that supports Power Delivery (20v / 5a) to Type C port, nothing happens. It doesn't show that my laptop is connected to charger.

1 REPLY 1
HP Recommended

Hi,

I believe the machine can not be charged through the USB-C port 

As you can see on page 3 of service manual

USB Type-C (PD+DP, Gen 1)

http://h10032.www1.hp.com/ctg/Manual/c05955771.pdf

 

Hope it helps,

David

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