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w2w
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Message 1 of 3
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Type-C still powered when laptop is shutdown

HP Recommended
HP ProBook G6
Microsoft Windows 10 (64-bit)

When my HP ProBook G6 laptop is in shutdown state Type-C port still charge connected devices.

Connected to Type-C port devices discharge my battery when laptop powered off.

 

How I can fix this issue? Please help.

2 REPLIES 2
banhien
Level 19
Level 19
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Message 2 of 3
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HP Recommended

@w2w 

 

Please try to disable is from Device Manager, Power Management which is similar to the following image:

 

     usb power.png

 

Regards.

BH
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w2w
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HP Recommended

Unfortunately issue still not solved.

 

Also I noticed in BIOS (used latest version) not exist option to power off Type-C port. I know other HP laptop have BIOS option

to power off USB port or power only when batter have charged more as 10,20,...,90%

It's big issue when battery will be discharged when laptop powered off, possible this will discharge to minimal level and battery will be damaged.

 

How I can address this issue to HP BIOS development team?

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