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Liming01
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Message 1 of 2
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Typing the wrong email when ordering

HP Recommended
HP Laptop - 15t-dw200

Hi, I typed the wrong email when ordering online. I didn't have the confirmation number and serial number for the order. However, I do type other things correctly such as first, last name, shipping address, phone number... 

Is there any way I can change the email on that order so I can receive the confirmation email?

1 REPLY 1
The_Fossette
HP Support Agent
HP Support Agent
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Message 2 of 2
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HP Recommended

@Liming01

 

I reviewed your post and I understand that you entered an incorrect email address when ordering the laptop.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

I recommend you contact our sales team in your region and they will assist you in this regard.

 

Click on the below link for contact details.

 

https://store.hp.com/us/en/cv/customerservice

 

Let me know how it goes and you have a great day!

 

P.S: Welcome to the HP Support Community 😊

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

Stay Home – Stay Safe

The_Fossette
I am an HP Employee

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