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Typing the wrong email when ordering

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HP Laptop - 15t-dw200

Hi, I typed the wrong email when ordering online. I didn't have the confirmation number and serial number for the order. However, I do type other things correctly such as first, last name, shipping address, phone number... 

Is there any way I can change the email on that order so I can receive the confirmation email?

HP Support Agent
HP Support Agent
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Message 2 of 2
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HP Recommended



I reviewed your post and I understand that you entered an incorrect email address when ordering the laptop.


Don’t worry, I assure you I will try my best to get this sorted.


I recommend you contact our sales team in your region and they will assist you in this regard.


Click on the below link for contact details.


Let me know how it goes and you have a great day!


P.S: Welcome to the HP Support Community 😊


If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!



Stay Home – Stay Safe

I am an HP Employee

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