-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Notebooks
- Business Notebooks
- Typing the wrong email when ordering

Create an account on the HP Community to personalize your profile and ask a question
11-26-2020 09:31 PM
Hi, I typed the wrong email when ordering online. I didn't have the confirmation number and serial number for the order. However, I do type other things correctly such as first, last name, shipping address, phone number...
Is there any way I can change the email on that order so I can receive the confirmation email?
12-01-2020 11:34 AM
I reviewed your post and I understand that you entered an incorrect email address when ordering the laptop.
Don’t worry, I assure you I will try my best to get this sorted.
I recommend you contact our sales team in your region and they will assist you in this regard.
Click on the below link for contact details.
https://store.hp.com/us/en/cv/customerservice
Let me know how it goes and you have a great day!
P.S: Welcome to the HP Support Community 😊
If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!
Cheers!
Stay Home – Stay Safe
The_Fossette
I am an HP Employee