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HP Recommended
HP ENVY TouchSmart 17 Notebook PC (M7-j078)
Microsoft Windows 10 (64-bit)

I'm trying to connect a docking station using a USB-A (male) to USB-C (female) Adapter (STRIKELINE). No success - no power to the the docking USB-C end nor does my computer recognize anything connected. Any suggestions how to make this work or why it doesn't work?  Would a USB-C to HDMI 9 (male) adapter be a better solution?  I have (4) USB-A and (1) HDMI port available.

3 REPLIES 3
HP Recommended

@Zoe222 

 

I can't find your machine (M7-j078). It should be very close to the following machine

 

     https://support.hp.com/au-en/document/c04085233

 

which shows it has

    

External Ports
Multi-format digital media card reader for Secure Digital cards
4 SuperSpeed USB 3.0, 1 supporting USB Boost
1 HDMI
1 RJ-45 (LAN)
1 Headphone-out/microphone-in combo jack

    

It does not have USB-C port therefore USB-C is out.

 

What is your docking station ?

 

Regards.

BH
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HP Recommended

Yes I have the ports noted below.

I'm aware there isn't a USB-C port however, I have an appropriate adapter/dongle for USB-C (female) to USB-A (male) from the docking station (Dell K17A) to laptop. It's not working. When I use the adapter configuration on a Dell laptop, I get the same results - it doesn't work.

HP Recommended

@Zoe222 

 

OK, just forget the Dell dock. It is not compatible with your computer. If you wish to have 2 or more external monitors (and notebook monitor - total 3), please enter your requirement on the following link and it will find for you few USB-A DisplayLink Certified options on market today including some HP products (you can select HP before Search)

 

                       https://www.displaylink.com/products/universal-docking-stations

 

Regards

BH
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Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




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