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‎05-30-2024 04:38 AM - last edited on ‎05-30-2024 01:26 PM by Retired

HP Recommended
Hi,

the firmware update to Type Docks Firmware and Driver Version:01.00.10.00 Rev A has ended with an error message: 
Install failed. One or more firmware failed to install.

 

Notebook I used for the firmware update: HP EliteBook 845 14 inch G9 Notebook PC

Docking Station: HP USB-C Dock G5 Essential  (SN: [Personal Information Removed])

 

After the failed update, the network, USB, HDMI and DisplayPort no longer work. Only the power supply still works.

 

How can I recover the Docking Station?

 

Thanks

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