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- USB-C G5 essential Dock - Can it charge Envy Laptop 17 - ae1...

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12-22-2022 02:38 PM
I just got a USB-C G5 Essential dock. Bought it for a new laptop which is backordered. My old laptop is an Envy 17 - ae1xx. I connected the dock to the Envy's USB-C port. Plugged in an HDMI monitor, wireless keyboard and mouse dongle, and ethernet cable. Everything works great. BUT I had read that if your HP laptop has a USB-C port, the port should be able to power the laptop. This did not happen. The laptop was running on its battery. I checked the BIOS and there is a USB-C power setting. It sets up the laptop to charge phones, tablets, etc. Does this setting need to be disabled? Or does this laptop not have the capability to be charge via USB-C?
12-22-2022 03:07 PM
@t1g3rG wrote:..BUT I had read that if your HP laptop has a USB-C port, the port should be able to power the laptop. ...
NO, that is not TRUE. Not all USB-C ports are the same. Your machine is a CTO machine, I can't get its REAL specs. The HP USB-C G5 dock is compatible with the following machines
HP Elite x2 1012 G2, G4
HP Elite x2 1013 G1, G3, G4
HP EliteBook Folio G1
HP Elite Dragonfly
HP EliteBook 1030 G4
HP EliteBook x360 1030 G2, G3, G4, G7
HP EliteBook x360 1040 G4, G5, G6, G7
HP EliteBook 1050 G1
HP EliteBook 800 series G5, G6, G7
HP EliteBook 800 HC series G5, G6
HP EliteBook 840r G4
HP EliteBook 700 series G5, G6
HP ProBook 600 series G4, G5, G7
HP ProBook 400 series G5, G6, G7, G8
HP Probook x360 435 G7
HP ProBook x360 440 G1
HP Pro x2 612 G2
HP ZBook x2 G4
HP ZBook Firefly 14 G7
HP ZBook Firefly 15 G8
HP ZBook 14u/15u G5
HP ZBook 15/17 G5*
HP ZBook Power G7
HP ZBook Fury 15/17 G7*
HP ZBook Create G7*
HP ZBook Studio G7*
HP ZBook Studio x360 G5*
HP ZHAN 66 Pro 13/14/15 G2
HP ZHAN 66 Pro 14 G4
HP ZHAN 66 Pro 14/A14/15 G3
HP ZHAN 66 AMD Pro 14 G3
Your Envy is NOT on the list.
As mentioned above, I don't have a REAL specs of your machine but it should have same ports as the following machine
HP ENVY - 17-ae165nr
It has 1 USB 3.1 Type-C™ Gen 1 (Data Transfer up to 5 Gb/s, DP1.2, HP Sleep and Charge) port which does NOT support USB Power Delivery therefore you can't use USB-C to charge your machine (with dock and without dock).
Regards.
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