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- USB-C charging not working after failed 1.06.00 firmware

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04-23-2019 03:51 PM - edited 04-30-2019 05:49 AM
Today I upgraded my firmware with the Q78 firmware pack 1.06.00 REV A
During the firmware upgrade I got an error that the upgrade of the CCG5 failed.
Now the charging over USB-C is not working anymore
How can I fix this? I tried to run the firmware upgrade again. But now I got the message the CCG5 is up to date already
08-02-2019 05:39 AM
I see HP Firmware Pack (Q78) 01.07.00 Rev.A is now available, which fixes something with the Cypress PD:
> Updates the Type-C PD (power delivery) controller firmware to v7.8.
Does this resolve anything for you?