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Jam29
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Solved!

USB C charging

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HP Envy 13t-aq000
Microsoft Windows 10 (64-bit)

Hello! 

I have HP Envy laptop 13t-aq000. Can I charge it through USB Type-C port using power bank? 

Thank you. 

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KrazyToad
HP Support Agent
HP Support Agent
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@Jam29

 

Welcome to HP Community

 

I have gone through your Post and would like to help

 

As per the Service Guide: http://h10032.www1.hp.com/ctg/Manual/c06271813, the USB Type-C Port provides data transfer, and when the computer  is Off it can still charges most products such as a cell phone, camera, activity tracker, or smartwatch and you can also display device that has a USB Type-C connector, thus acting as a DisplayPort output

 

But you cannot charge the Notebook through the USB Type-C Port. You need to use the AC Adapter

 

Thank you

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
 

KrazyToad
I Am An HP Employee

View solution in original post

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1 REPLY 1
KrazyToad
HP Support Agent
HP Support Agent
22,671 22,658 1,360 1,376
Message 2 of 2
Flag Post
HP Recommended

@Jam29

 

Welcome to HP Community

 

I have gone through your Post and would like to help

 

As per the Service Guide: http://h10032.www1.hp.com/ctg/Manual/c06271813, the USB Type-C Port provides data transfer, and when the computer  is Off it can still charges most products such as a cell phone, camera, activity tracker, or smartwatch and you can also display device that has a USB Type-C connector, thus acting as a DisplayPort output

 

But you cannot charge the Notebook through the USB Type-C Port. You need to use the AC Adapter

 

Thank you

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
 

KrazyToad
I Am An HP Employee

View solution in original post

0 Kudos
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