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07-27-2017 03:50 AM - edited 07-27-2017 05:05 AM
Product: x360 1030 G2
Operating System: Microsoft Windows 10 (64-bit)
I am experienses som problems with the USB-C dock and the x360 103 G2 model. When i use it with an browser, and the website you enter has a lot of moving graphic and so in, it disconnects the dock, the i have to take out the cable, and insert it again.
I have bios updatet the doac, the note bokke, installed all the newest drivers to the notebook and the docking drivers. i have made at totally reinstall of the windows 10 64 bit operation system... But it is the same result!!! I have tried with another usb-c dock (same type), with the same result! I have tried with 2 different monitors, one with HDMI and the other with display port, same result!
Any solutions or ideas??
5 REPLIES 5
07-29-2017 02:20 PM
HP has several USB-C Dock models.
the one used with X360 1030 G3 must have a 90 W power supply.
so first check if the power supply has 90W output
then write here the numbers you read on the USB-C Dock , in order to understand which model you are using.
Someone may help you if you provide more information.
01-09-2018 04:09 PM
Hi - I have this exact issue. I have an Elitebook X360 using an HP Elite USB-c Docking station.
Opening a webbrowser often causes the dock to disconnect, requiring me to unplug, wait 30s and replug in. Very annoying in an office environment!
THis appears to be a dock issue, not an PC issue. Has there been any fix? Cheers
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