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- USB Wake

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12-17-2022 01:06 AM
Hi,
I'm using a wireless kb and mouse (Logitec) with my HP255-G8.My problem is that the laptop doesn't wake up! with my wireless kb and mouse. I've tried regular solutions but the problem exists. The"allow this device to wake.."is grayed out. I guess it should be enabled in bios, but I can not find it there.
any one can help ?
12-17-2022 11:04 AM
I'm using a set of Logitech MK700/MK710 keyboard and mouse and my setup:
It works. Hope this helps.
Regards.
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12-17-2022 08:40 PM
Thanks for your comment Banhien,
The problem not solved yet, I found that the problem only exists when I'm using battery instead of AC. When I sleep the laptop on battery, the USB ports are turned off so the dongle cannot sense anything from mouse or KB to wake up. I have tried "not allow the pc to turn off the device" for all of my USB ports, also I have disabled "USB selective suspend setting" in power options.
But the issue exists yet.
12-18-2022 12:00 PM
@Nik255 wrote:"not allow the pc to turn off the device" for all of my USB ports, also I have disabled "USB selective suspend setting" in
That means you have to keep USB ports awake on battery. This option would consume more battery power.
Regard.
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12-18-2022 09:14 PM
When machine is on battery, please use Device Manager, under Human Interface Devices you should see Logitech USB Input Device and do the same under Power Management tab
Regards.
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12-20-2022 09:16 AM
That could be something to do with Windows - Not HP machine
Regards.
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