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Saurabh_Spectre
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Message 1 of 2
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Flag Post

Unable to Download "ImageDiags.exe", from the link shared by HP Troubleshooting Team

‎07-27-2020 03:38 AM

HP Recommended
Product: Spectre 360
Operating System: Microsoft Windows 10 (64-bit)

I am getting a network error as I am attempting to download the file from a link shared by HP troubleshooting team. 

This is to share the IDR logs with the HP CC team so they can diagnose a issue with the Bang & Olufsion Speakers that comes with HP Spectre 360. 

1 REPLY 1
Echo_Lake
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Message 2 of 2
Flag Post

‎07-29-2020 08:25 AM

HP Recommended

@Saurabh_Spectre

Thank you for posting on the HP Support Community.

 

Don't worry as I'll be glad to help, As we have limited support boundaries in the support community as of now.

I would request you to contact our Support and our Support Engineers should be able to Remote into your computer and sort this out. HP Support can be reached by clicking on the following link: www.hp.com/contacthp/

 

Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

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