07-27-2020 03:38 AM
I am getting a network error as I am attempting to download the file from a link shared by HP troubleshooting team.
This is to share the IDR logs with the HP CC team so they can diagnose a issue with the Bang & Olufsion Speakers that comes with HP Spectre 360.
07-29-2020 08:25 AM
Thank you for posting on the HP Support Community.
Don't worry as I'll be glad to help, As we have limited support boundaries in the support community as of now.
I would request you to contact our Support and our Support Engineers should be able to Remote into your computer and sort this out. HP Support can be reached by clicking on the following link: www.hp.com/contacthp/
Hope this helps! Keep me posted for further assistance.
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