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HP Recommended
ProBook 440 G9

In our environment we use the Windows Deployment Service.

We start our deployment through the PXE boot. This always goes without problems.

 

Now we have the new Probook 440 G9, and we run into a problem.

After loading the boot image (it will be fully loaded) we get an error message.

Error status code = 0xc0000017

Error message = An unexpected error has occurred

 

0xc0000017.jpeg

 

We have loaded the latest WinPE drivers in our boot image.  Unfortunately this makes no difference.

We have several types of HP 440 laptops (G6/G7G8), which we can deploy without any problems.

In all probability we expect the problem in the Hp bios. Do you have experience or suggestions on how we can solve this?

 

Thanks in advance for your time and effort

2 REPLIES 2
HP Recommended

Hello

 

check if what described in this article can help also in your case: https://www.prajwaldesai.com/sccm-osd-error-0xc0000017-qlfcoei-sys/

 

 

bbye

HP Recommended

We have found the solution below which is workable.

However, this does not explain the problem, and does not seem to be a definitive solution.

 

  1. update bios to version 01.05.01
  2. Bios setting: Turn of virtualization Based BIOS protection

                Security >> Bios Sure Start

  1. Bios setting: Disable Pre-boot DMA protection

                Advanced > System Options

 

Does anyone have any suggestions as to what went wrong, and why we  have to change this bios options?

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