cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
Poski
New member
4 3 0 0
Message 1 of 7
608
Flag Post

Unable to boot from USB drive

HP Recommended
348 G5
FreeDOS

Hello,

I have bought a new HP laptop - 348 G5 which comes with only FreeDOS. When I try to boot it with USB drive (Ubuntu bootable), it keeps redirecting me to the boot menu which has two options - "FreeDos" and "HP documents".
I have shifted USB drive to the top in UEFI and Legacy Boot order but I still can't install Ubuntu and I am currently stuck with FreeDOS only.
Please help me out.
6 REPLIES 6
Paul_Tikkanen
Level 21
Level 21
145,222 68,783 22,868 35,068
Message 2 of 7
Flag Post
HP Recommended

Hi:

 

The only suggestion I can offer would be to see if this works...

 

Go into the BIOS, enable legacy mode and disable secure boot if the BIOS settings aren't like that now.

 

Then with the flash drive in a USB port, turn on or restart the PC.

 

Immediately tap the ESC key at the beginning of the HP welcome screen to get the menu of options.

 

Select the F9 boot options menu, and from that select the Legacy USB diskette on key/USB hard drive, and press the Enter key.

 

The PC should boot from the USB flash drive.

Was this reply helpful? Yes No
Poski
Author
New member
4 3 0 0
Message 3 of 7
Flag Post
HP Recommended

The Secure Boot option is unselectable but has already been set to 'Disabled'.

 

Now when I boot from "USB Hard Drive - SanDisk", I keep getting redirected to the boot option menu where I am shown 'FreeDOS' and 'HP Documents'.

Was this reply helpful? Yes No
Lil_Boy_Blue
Level 12
7,692 7,642 335 737
Message 4 of 7
Flag Post
HP Recommended

Hi

Can you prove the USB is bootable on another PC?

 

 

Was this reply helpful? Yes No
Poski
Author
New member
4 3 0 0
Message 5 of 7
Flag Post
HP Recommended

Yeah, it worked on another PC. My problem is similar to the title here (https://askubuntu.com/questions/178896/trying-to-boot-ubuntu-from-usb-only-getting-freedos-command-p...).

Can you tell me the steps how should I make the flash drive bootable using Linux?

Was this reply helpful? Yes No
Lil_Boy_Blue
Level 12
7,692 7,642 335 737
Message 6 of 7
Flag Post
HP Recommended

Hi

Almost any CD/DVD/USB burner will do. 

https://www.techdrivein.com/2011/03/9-good-cd-and-dvd-burning-tools-for.html

 

The problem seems to be with the BIOS and selecting a boot device via F9.

Once upon a time HP advised to use the Port side Port for booting, IE: the left USB port if available.

 

BIOS Boot One.png

Works for me.

 

http://h10032.www1.hp.com/ctg/Manual/c06320041

 

I don't see that you are doing anything wrong.

 

 

Was this reply helpful? Yes No
Poski
Author
New member
4 3 0 0
Message 7 of 7
Flag Post
HP Recommended

I used startup disk creator on Ubuntu and was able to I install an OS. Problem is solved now.

Was this reply helpful? Yes No
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation