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- Unable to connect HDMI monitor to Thunderbolt Dock G2

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02-13-2020 11:10 AM
I am trying to connect a monitor with HDMI connector to DisplayPort on Thunderbolt using "DisplayPort to HDMI" adapter. However, all I see is a blank screen after some initial flickering. I tried multiple times with same effect.
I did notice that the apps on my laptop screen disappears when connected as it now moves over to the new monitor screen (which is blank).
Any ideas?
Thanks.
Pete.
02-13-2020 12:32 PM
What is your computer ? Is it COMPATIBLE with the HP Thunderbolt G2 Dock ?
Regards.
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02-13-2020 12:54 PM - edited 02-13-2020 01:03 PM
@Banhien,
I have HP Elitebook. The docking station works just fine with my laptop. It's just that one issue I am having when using HDMI to DisplayPort adapter. It does recognize the new monitor, but the screen is blank.
In the image below, that works. But since my monitor at home only has HDMI port, I have to use HDMI to DisplayPort adapter. G2 does not work when i do this.
Thanks,
Pete.
02-13-2020 01:14 PM
I think I found the issue.
This is the adapter I am using.
https://www.amazon.com/dp/B017Q8ZVWK/ref=cm_sw_r_em_api_i_c_n.yrEb8JF01YN
I just noticed that in the last image it says, "Transmission is NOT bi-directional. "
I need to find a bi-directional adapter now.