-
1
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
1
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Notebooks
- Business Notebooks
- Upgrading an HP 600 G3 Mini to TPM 2.0

Create an account on the HP Community to personalize your profile and ask a question
07-01-2023 04:04 PM
Using the softpaq HP TPM upgrade tool SP81000, I get the same response to each and every bin version 2.0 file: "the firmware image cannot be used to update the current TPM firmware" I have 7 HP 8th gen units all running TPM 2.0 but I just got 3 HP prodesk 600 G3 Minis that are all on TMP 1.2 and I want to upgrade..
Solved! Go to Solution.
Accepted Solutions
07-05-2023 07:53 PM - edited 07-05-2023 08:05 PM
You can use the HP link below to update TPM to 2.0. Click the link and locate your model: HP ProDesk 600 G3 Desktop Mini PC. It says you need to run sp87753. Upon installation, go to the c:\SWsetuo\sp 87753 folder and the user guide there tells you how to update to 2.0: when you click TPMConfig64.exe, it'll detect your current TPM1.2 version and automatically execute an appropriate TPM 1.2 to 2.0 conversion bin file.
I found the user guide very helpful when updating to TPM 2.0 on an EliteBook 840 G3 years ago. It tells you to decrypt all TPM-based security apps. You need to disable Intel Vtx if you are using it. You may need to do some other prep work for a successful TPM conversion so read the user guide carefully.
HPSBHF03568 rev. 11 - Infineon TPM Security Update | HP® Customer Support
07-05-2023 07:53 PM - edited 07-05-2023 08:05 PM
You can use the HP link below to update TPM to 2.0. Click the link and locate your model: HP ProDesk 600 G3 Desktop Mini PC. It says you need to run sp87753. Upon installation, go to the c:\SWsetuo\sp 87753 folder and the user guide there tells you how to update to 2.0: when you click TPMConfig64.exe, it'll detect your current TPM1.2 version and automatically execute an appropriate TPM 1.2 to 2.0 conversion bin file.
I found the user guide very helpful when updating to TPM 2.0 on an EliteBook 840 G3 years ago. It tells you to decrypt all TPM-based security apps. You need to disable Intel Vtx if you are using it. You may need to do some other prep work for a successful TPM conversion so read the user guide carefully.
HPSBHF03568 rev. 11 - Infineon TPM Security Update | HP® Customer Support