• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Locked

‎11-16-2024 09:37 AM

HP Recommended
Product: HP EliteBook 830 G8 Notebook PC IDS Base Model

Hi,

 

I have a question about my HP Care Pack. Does it cover accidental case damage?

 

Thank you in advance fo the answer.

 

BR

Category:
1 REPLY 1

‎11-16-2024 09:53 AM

HP Recommended

Hi @piniuu4 

 

You should check with HP, it usually depends on the package, I believe the 3 years covers accidental damage.

 

for example maybe this 

 

HP 3 year Onsite Care w/Accidental Damage Protection Mobile Workstation Hardware Support

 

HP Business Laptops: Reliable & Durable | HP® Store

 

- if I can help solve your question or issue, please click on ACCEPT AS SOLUTION or click the YES button if my answer was helpful.
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.