Validity Fingerprint Sensor Driver Elitebook 845 g9

[suuy]

I'm finding Validity Fingerprint Sensor Driver.

My laptop model is elitebook 845 g9. and operating system version is w10 64-bit.

When I go to Windows Settings and enter the Login Options, it shows 'Windows Hello fingerprint.' However, when I click on the fingerprint option, it says 'We couldn't find a fingerprint scanner compatible with Windows Hello fingerprint.' I formatted the laptop once, and since then, I can't set up the fingerprint. So, I'm trying to find the fingerprint-related drivers, but I'm having trouble locating them. Where can I find them?

[Paul_Tikkanen]

Below is the link to the latest W10 fingerprint sensor driver HP has for your notebook:

HP EliteBook 845 14 inch G9 Notebook PC Software and Driver Details

Note that not all 845 G9's come with fingerprint sensor hardware.  See page 2 of the Quickspecs at the link below:

HP EliteBook 845 14 inch G9 Notebook PC

6. Touch Fingerprint Sensor (Select models)

[suuy]

I've downloaded the drivers, but it's not working well. The fingerprint sensor hardware, as mentioned in number 6, is present on my laptop.

In addition to the fingerprint sensor driver, it recommends scanning the laptop to automatically install the drivers. Even after scanning, it suggests installing the same drivers. Could it be that the drivers are not properly installed? I appreciate your guidance on what I should do.

[Paul_Tikkanen]

Unfortunately, I wouldn't know what the problem could be.

[suuy]

Ah..I see. Despite the limited information provided, thank you for your kind response. 

[Paul_Tikkanen]

You're very welcome.