Warranty Query SKU: A9BA1EC#ACJ

[LaughingPro]

Want to purchase a business laptop online, There are multiple listings for same product with same SKU on shopping websites with different warranty terms.

Product Name: HP EliteBook 845 G11

SKU: A9BA1EC#ACJ

Region: India

Please confirm what is official default warranty term offered for this specific product without any care pack extension during sales in India. It would be very helpful to me while making right purchasing decision.

[BeemerBiker]

This is a peer to peer forum.  I am guessing that individual companies (vendors) are offering different warranties and set the price accordingly.  I notified a moderator here to help you make your buying decision.

[VikramTheGreat]

Hi @LaughingPro,

Welcome to the HP Support Community.
 

Thank you for posting your query. I will be glad to help you.

Thank you for your interest in the HP EliteBook 845 G11.

For the HP EliteBook 845 G11 (SKU: A9BA1EC#ACJ) sold in India, the standard configuration typically includes a 1-year HP Factory Warranty unless otherwise specified by the seller or bundled with an HP Care Pack promotion at the time of purchase.

The standard factory warranty generally covers:

• Manufacturing defects in materials and workmanship
• Hardware component failures under normal use
• HP-supported parts and labor required for covered repairs
• Technical support during the warranty period

Please note that the factory warranty does not cover accidental damage, liquid spills, physical damage, theft, loss, or issues caused by unauthorized modifications. For additional coverage beyond the standard warranty, HP Care Packs can be purchased separately to extend coverage and, depending on the plan selected, may include services such as accidental damage protection and extended support.

As warranty offerings can occasionally vary depending on the sales channel and promotions, we recommend verifying the warranty information with the seller before placing the order.

If you are planning to purchase the device and would like assistance from HP, please send the following details via private message only (and not in a public forum):

• Full Name
• Phone Number
• Best Time to Reach You
• Complete Shipping Address

Once we receive the details, we can arrange for the appropriate team to contact you and assist with your purchase requirements.

Take care and have an amazing day!