Warranty and invoice

[mantz91]

Hello

I bought a notebook, that still has a warrant service, from a friend in the USA and I returned to Israel.
After a few months, the laptop is not turning on.
I contacted HP Israel, and they are asking for the invoice for the warranty.
The laptop is only 8 months old. And I want to repair it, It's an expensive laptop. 
Can you please help me to provide the document that they ask for?

[Raj_05]

Hi @mantz91,

Welcome to HP Support Community.  

Thank you for posting your query, I will be glad to help you.

Please check this document and follow the steps to raise the warranty dispute:

https://support.hp.com/hk-en/document/ish_2534210-1364541-16

Also please refer to the below link to check the warranty status.

https://support.hp.com/in-en/check-warranty

I hope this helps.

Take care and have a good day.

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Alden4
HP Support