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AshishUpadhyay
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Message 1 of 2
142
Flag Post

Warranty expired before 1 year

HP Recommended
HP LAPTOP 15-di0xxx
Microsoft Windows 10 (64-bit)

Hi, This is Ashish. I purchased a HP Notebook System Name LAPTOP-H6MBNTP7
 Product number: 8WM99PA#ACJ Serial number: [Private information removed] Laptop on may 2020 and at the date of purchase I checked my warranty period was

shown 9 months remaining at the time of purchase and now on feb 2021  it shows it is expired. why? Is this the way to make fool of Customers and law obiding citizens. I have some hardware problem now so I want to take it to HP store. But how? Warranty is expired before expiration date.

1 REPLY 1
Dragon-Fur
Level 16
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Message 2 of 2
Flag Post
HP Recommended

@AshishUpadhyay 

 

==============================================================

Welcome to the HP Community.

Reminder to those reading:

Do NOT respond to individuals who post phone numbers or email addresses.

These might be scammers trying to steal your information / money.

HP does not post phone numbers or email in Community messages.

==============================================================

 

No fool.

The computer just needed to be registered after you purchased it to update the information for the new owner (you).

 

What now?

It might be too late to register (although you should certainly try that).

Please submit the Warranty Dispute Form (links later in this message).

 

AND

Because computer is perhaps not registered,

And computer has problem for which you wish to submit a case to HP Support,

I will send your question for Review by the moderators.

You should still submit your Warranty Dispute form...

 

Product Registration

 

 

Register your product during first setup or soon afterwards

    READ >>     Register HP Product and Registration FAQ

 

Have a Care Pack Warranty that needs to be Registered?

         HP Care Pack Registration Page

 

 

Warranty Check

 

Check the Warranty on your product

         Warranty Check – Single or Multiple Devices

 

NOTE:  Warranty date is updated after purchase and registration of the device.

If the device is not registered, or if there are other issues, submit a Warranty Dispute form.

 

       NOTE 2:  If the single-system-check fails to find your device, use the "multiple devices" method to

check single or multiple devices.

 

  • If necessary, Select your Country on the main website page or at the bottom (click Flag)
  • Scroll down > To the right of Check multiple warranties, Click Continue
  • Enter the Serial Number and Country for one or more devices / systems to be checked
  • Check the box to verify you are "Not a robot"
  • Click Submit (at bottom of list entries)
  • When the page opens, Click View Details

 

Reminder: Online database results do not impact the actual contract.

 

Warranty Dispute

Excerpted: If you think the warranty details of your product are incorrect, submit a dispute through the HP warranty validation website.

 

HP Limited Warranty Statements (General Information)

 

Standard Warranty, that is, the warranty included with the device, typically covers hardware as explained in the Warranty document.  Optional Care Pack warranties differ by contract.

+++++++++++++++++++++++++++++++++++++++++++++++++++++++++++

 

Thank you for participating in the HP Community.

The Community is a separate wing of the HP website - We are not a business group of HP..

Our Community is comprised of volunteers - people who own and use HP devices.

Click Thumbs Up to say Thank You.

Question Resolved / Answered, Click "Accept as Solution"

Dragon-Fur

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