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‎09-22-2023 10:44 PM - last edited on ‎09-23-2023 04:50 PM by Retired

HP Recommended

Serial no [personal info removed]

Product id 6JQ8OUS#ABA

Hp zed book , 

I need to know its warranty details.

When it was expired

Start date with end date.

I tried on hp warranty check website, but website is not working properly.

What to do ?

I dont know, country of purchase

Its may ne india or any other, not sure.

 

 

 

 

Category:
1 person had the same question
1 REPLY 1

‎09-22-2023 11:18 PM - edited ‎09-22-2023 11:22 PM

HP Recommended

@Amit_96,

 

Welcome to our HP Community Forum!

 

The product ID you provided (6JQ8OUS#ABA) is valid and is referenced as an HP ZBook 15u G5 Mobile Workstation (see: https://support.hp.com/us-en/product/details/hp-zbook-15u-g5-mobile-workstation/model/18865639?sku=6...).


But the serial number you provided was not recognized by HP:

 

NonSequitur777_0-1695446529237.png

 

The product number suffix "#ABA" is an HP option code that refers to "North America".  HP uses this option code to specify which region the product will be sold to.  For example, the power cord, user documentation, quick setup guide, would be customized for North America.

 

Kind Regards,

 

NonSequitur777


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