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08-20-2020 01:31 PM
A family member is going to buy me an HP laptop, where's my question:
Is the warranty linked to the person who buys the device or the one who registers it online?
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Accepted Solutions
08-20-2020 02:03 PM
@Chripper wrote:A family member is going to buy me an HP laptop, where's my question:
Is the warranty linked to the person who buys the device or the one who registers it online?
Nice!
Register the product when you receive it and the warranty will register in your account / name.
Warranty Check / Product Registration
- Register your product during first setup or soon afterwards
Register HP Product and Registration FAQ
HP Limited Warranty Statements (General Information)
Standard Warranty, that is, the warranty included with the device, typically covers hardware as explained in the Warranty document. Optional Care Pack warranties differ by contract.
Care Pack - Optional Coverage Plans
Select Region (top right) > Enter your product number in the form to view available Warranty plans for your device
- Care Pack Overview (Scroll down > view / find phone contact number)
- Care Pack Central
- Care Pack Services Definitions
- HP Consumer Services (Care Pack and Service Purchase Information)
For later, FYI
Help to find Product Information
- Finding your Serial Number
- HP Printers - How Do I Find My Model or Printer Number?
- HP Devices – Find Product Number
Warranty Check
NOTE: If the single-system-check fails to find your device, use the "multiple devices" method to
check single or multiple devices.
- If necessary, Select your Country on the main website page or at the bottom (click Flag)
- Scroll down > To the right of Check multiple warranties, Click Continue
- Enter the Serial Number and Country for one or more devices / systems to be checked
- Check the box to verify you are "Not a robot"
- Click Submit (at bottom of list entries)
- When the page opens, Click View Details
NOTE: The online database results do not impact the actual contract.
Warranty Dispute
Excerpted: If you think the warranty details of your product are incorrect, submit a dispute through the HP warranty validation website.
If necessary, select your Region / Country: Scroll to bottom of page and click the Flag
Important
Dispute results are not always instantaneous. Your actual contract is not impacted. If you need help and cannot submit a case for repair, we can send a request to have someone take a look.
Device Home Page - References and Resources – Learn about your Device - Solve Problems
NOTE: Content depends on device type and Operating System
Categories: Alerts, Warranty Check, HP Drivers / Software and BIOS, How-to Videos, Bulletins/Notices, How-to Documents, Troubleshooting, User Guides / Manuals, Service and Maintenance Guide (Replacement Parts and Procedures), Product Information (Specifications), more
When the website support page opens, Select (as available) a Category > Topic > Subtopic
Open Support Home
Enter the name of your device
Thank you for participating in our HP Community.
We are a world community of volunteers dedicated to supporting HP technology
Click Thumbs Up to say Thank You.
Answered? Click "Accept as Solution" to help others find it.
08-20-2020 02:03 PM
@Chripper wrote:A family member is going to buy me an HP laptop, where's my question:
Is the warranty linked to the person who buys the device or the one who registers it online?
Nice!
Register the product when you receive it and the warranty will register in your account / name.
Warranty Check / Product Registration
- Register your product during first setup or soon afterwards
Register HP Product and Registration FAQ
HP Limited Warranty Statements (General Information)
Standard Warranty, that is, the warranty included with the device, typically covers hardware as explained in the Warranty document. Optional Care Pack warranties differ by contract.
Care Pack - Optional Coverage Plans
Select Region (top right) > Enter your product number in the form to view available Warranty plans for your device
- Care Pack Overview (Scroll down > view / find phone contact number)
- Care Pack Central
- Care Pack Services Definitions
- HP Consumer Services (Care Pack and Service Purchase Information)
For later, FYI
Help to find Product Information
- Finding your Serial Number
- HP Printers - How Do I Find My Model or Printer Number?
- HP Devices – Find Product Number
Warranty Check
NOTE: If the single-system-check fails to find your device, use the "multiple devices" method to
check single or multiple devices.
- If necessary, Select your Country on the main website page or at the bottom (click Flag)
- Scroll down > To the right of Check multiple warranties, Click Continue
- Enter the Serial Number and Country for one or more devices / systems to be checked
- Check the box to verify you are "Not a robot"
- Click Submit (at bottom of list entries)
- When the page opens, Click View Details
NOTE: The online database results do not impact the actual contract.
Warranty Dispute
Excerpted: If you think the warranty details of your product are incorrect, submit a dispute through the HP warranty validation website.
If necessary, select your Region / Country: Scroll to bottom of page and click the Flag
Important
Dispute results are not always instantaneous. Your actual contract is not impacted. If you need help and cannot submit a case for repair, we can send a request to have someone take a look.
Device Home Page - References and Resources – Learn about your Device - Solve Problems
NOTE: Content depends on device type and Operating System
Categories: Alerts, Warranty Check, HP Drivers / Software and BIOS, How-to Videos, Bulletins/Notices, How-to Documents, Troubleshooting, User Guides / Manuals, Service and Maintenance Guide (Replacement Parts and Procedures), Product Information (Specifications), more
When the website support page opens, Select (as available) a Category > Topic > Subtopic
Open Support Home
Enter the name of your device
Thank you for participating in our HP Community.
We are a world community of volunteers dedicated to supporting HP technology
Click Thumbs Up to say Thank You.
Answered? Click "Accept as Solution" to help others find it.