When I switch on the computer, the lamp does not light up and it does not start up. The only thing i

[Natli06]

Ergänzung:
Ich habe ein Spiel gespielt und dann war der Akku leer. Das Spiel blieb hängen, ich wollte es speichern und schließen und dabei stürzte es ab.

[VikramTheGreat]

Hi @Natli06,

Welcome to HP Support Community.
 

Thank you for posting your query, I will be glad to help you.

I understand that you're having trouble with your PC—it got stuck while playing a game, then crashed, and now you're unable to use it. That must be really frustrating. Let’s try BIOS Restore on the device and see if this helps to get the device back, if it comes we need to try other steps to completely fix the issue.

BIOS Restore :
1) Shutdown the computer, keep the  charger plugged
2) Hold down the Windows and B button together while the computer is still turned off.  
3) Turn on the computer and continue to hold the Windows and B button until a BIOS Recovery screen appears.  
4) Follow on-screen instructions and click on OK

I hope this helps.

Take care and have a good day.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

VikramTheGreat

HP Support