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Al-Huevon
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Where do I find hp Elitebook 1040 x360 g5 drivers?

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Elitebook 1040 x360 g5
Microsoft Windows 10 (64-bit)

I am looking for updated drivers for the Elitebook 1040 x360 g5.  But when the HP drivers pages never shows any drivers for the G5. The G4 and the G6 load fine but not the page for the G5. Even if I search by serial number it doesn't find anything.

 

I'm having an issue where the laptop will boot and say the "no bootable device found" but after a few reboots it boots into Windows.  Some forums pointed to a bios update but I can't get to the page to download it.

 

 

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IT_WinSec
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Hello @Al-Huevon 

 

Thank you for posting in the HP Support Community.

 

It may be down due to an issue or maintenance. I will ask internally for this issue to be checked, thank you for reporting it.

 

In regards to the boot issue, this may not be related to the BIOS version. Please, test your hardware using Fast/Quick test OR Component test (hard disk drive) test. Here is information how to do it >> https://www.youtube.com/watch?v=6JXUp43ahHA

 

Let me know the test results.

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Al-Huevon
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Ran through the hard drive test and no errors are detected.

IT_WinSec
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Hello @Al-Huevon 

 

Thank you for your update.

It's good the hardware tests passed.

 

Reason/Root cause >> You get this "boot device not found" message because either of these:

  • (1)  Computer's BIOS is not configured correctly and it tries to boot from a device (not standard HDD) that has no bootable stuff on it (e.g. empty USB pen drive
  • (2) There is no HDD/SSD/disk drive/storage drive present in the PC  (not applicable in your case)
  • (3) HDD/SSD is present but corrupted (or some connector is not working)  (not applicable in your case, already tested
  • (4) Operating system (e.g. Windows) is totally corrupt/unbootable

 

You can review the official HP article about such issues > http://support.hp.com/us-en/document/c01443463

 

 

 

* Reset BIOS/UEFI settings to default... Please, go to HP Start Up menu via Esc button during power-on ,

then choose F10 to open BIOS setup.

Navigate through the BIOS and find the option to load default settings/configuration/reset BIOS settings to default.

Save the changes.

Exit the BIOS saving the changes.

 

Reinstall your operating system if the above did not help

 

> Check the attached PDF file below and follow the instructions.

 

Let me know how it goes.

 

>> Your FEEDBACK is important. Click below on Accept As Solution or ThumbUp+ buttons if my comments helped or to say thanks <<
*** I work for HP *** I express personal opinion only *** HP Expert - Volunteer since 2013
HP Laptops On Amazon - https://amzn.to/3wboBVLHP Spectre x360 - https://amzn.to/3dCflTZPLEASE SUBSCRIBE IF THIS HELPS YOU - IT HELPS ME :-)Here is a very qui...
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