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‎03-18-2021 08:19 PM

HP Recommended
Product: 750-539cb
Operating System: Microsoft Windows 10 (64-bit)

Recently I had performed a factory reset of my desktop after having been trapped by a boot loop with the iastor.sys BSoD. Since the factory reset, I've been receiving the BSoD with the "DCP_WATCHDOG_VIOLATION" error instead. I've since updated the Bios to the one indicated for my product on HP's support site, "HP Consumer Desktop PC BIOS Update (ROM Family SSID 82F1)" for my mother board "82F1 1.01".

 

I then look at my AHCI controllers in device manager, and noticed that it was the "storahci.sys" instead of iaStorA.sys, so I installed the "Intel Rapid Storage Technology Driver (AHCI) (Windows 10 v170 3/v1709)" released June 4, 2018 according to the HP support site. Now device manager lists iaStorA.sys as the driver file, however, I still encounter the BSoD with the same error listed above. It happens when I would do something intensive, the computer would freeze for 1 minute before entering the BSoD. Is there something I'm doing wrong here? Should I be installing all the Storage Drivers that HP lists for my device? 

1 REPLY 1

‎03-19-2021 07:38 AM

HP Recommended

Hi:

 

If you are running the latest build of W10, you may want to install the latest version of the Intel RST driver that HP has for your PC's chipset.

 

That would be the only suggestion I can offer.

 

15.9.8.1050 

 

https://ftp.hp.com/pub/softpaq/sp101001-101500/sp101116.exe

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