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‎10-21-2020 04:48 AM

HP Recommended
Product: Example: Pavilion x360
Operating System: Microsoft Windows 7 (32-bit)

while updating the bios my laptop not restarted. Now it is not working. When i start it there is only blank screen. I tried to update bios by usb also. But that is also not working...

1 REPLY 1

‎10-25-2020 08:27 AM

HP Recommended

@ShamD

 

I reviewed your post and I understand that the computer shut down when you were doing a BIOS update.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

I recommend you roll back to the BIOS to the previous version following the steps in the below article and check if it helps.

 

https://support.hp.com/in-en/document/c02693833

 

Let me know how it goes and you have a great day!

 

P.S: Welcome to the HP Support Community 😊

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

Stay Home – Stay Safe

The_Fossette
I am an HP Employee

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