Why warranty status is only 4 months and start date is not same as when I bought?

[Fatima_M]

Hello,

I need two clarification:
1. I bought this brand new laptop on 28th May 2021 and registered the waranty. Now it shows that my warranty is active but it is started from March 24, 2021.
2. The end date of warranty is July 26, 2021. which makes 4 months warranty.

How this warranty is started 2 months earlier and why it is for 4 months not for the whole year? 
Please let me know.
Thank you
Fatima

[Dragon-Fur]

@Fatima_M 

Welcome to the HP Community.

The disparity on the dates can be sorted.

Register your new computer.

Submit a Warranty Dispute form.

Links for both below.

The Warranty is likely stuck at the date the machine left the factory or perhaps when the merchant tagged the device into inventory.

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Product Registration

Register your product during first setup or soon afterwards

   READ >>     Register HP Product and Registration FAQ

Have a Care Pack Warranty that needs to be Registered?

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Check the Warranty on your product

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NOTE:  Warranty date is updated after purchase and registration of the device.

If the device is not registered, or if there are other issues, submit a Warranty Dispute form.

       NOTE 2:  If the single-system-check fails to find your device, use the "multiple devices" method to

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• If necessary, Select your Country on the main website page or at the bottom (click Flag)
• Scroll down > To the right of Check multiple warranties, Click Continue
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• Click Submit (at bottom of list entries)
• When the page opens, Click View Details

Reminder: Online database results do not impact the actual contract.

Warranty Dispute

Excerpted: If you think the warranty details of your product are incorrect, submit a dispute through the HP warranty validation website.

• If necessary, select your Region / Country:  Scroll to bottom of page and click the Flag
• HP Computers and Printers - How to Submit a Dispute to Validate Your Warranty

HP Limited Warranty Statements (General Information)

Standard Warranty, that is, the warranty included with the device, typically covers hardware as explained in the Warranty document.  Optional Care Pack warranties differ by contract.

• HP Limited Warranty Statements | HP® Official Site
•  HP PCs - Damage Not Covered by the HP Standard Limited Warranty

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