Wifi connectivity issues

[Anonymously_me]

HP 250 G8 Notebook PC. Windows 11 Pro 24h2. I am currently having problems connecting to any wifi networks, whether they be at home or at school, or even data sharing via Hotspot. I tried all the troubleshooting tips but none of them seemed to have worked thus far. Please help.

[Meghana_10]

@Anonymously_me, Welcome to the HP Support Community. 

Thanks for reaching out about your query regarding the HP 250 G8 Notebook PC.

We're thrilled to have the opportunity to assist you and provide a solution. We hope our assistance has been helpful! 

Here are some steps you can take to troubleshoot and potentially resolve Wi-Fi connectivity issues on your HP 250 G8 Notebook PC:

1. Check Wi-Fi Switch or Function Key:

   • Make sure that the Wi-Fi is turned on. Some laptops have a dedicated Wi-Fi button or a function key combination (such as Fn + F12) to toggle Wi-Fi on and off.

2. Update Wi-Fi Drivers:

   • Navigate to Device Manager by right-clicking the Start menu and selecting "Device Manager."
   • Expand the "Network adapters" section, right-click on your Wi-Fi adapter, and choose "Update driver."
   • Select "Search automatically for updated driver software" to let Windows update the driver, or visit the HP website to download and install the latest drivers manually.

3. Network Reset:

   • Open Settings > Network & Internet > Status > Network reset.
   • Click on "Network reset" and follow the prompts to reset your network settings. Note: This will remove all your network adapters and reinstall them.

4. Check Wi-Fi Settings:

   • Ensure that your Wi-Fi network is not set to "metered." Go to Settings > Network & Internet > Wi-Fi > Manage known networks, select your network, and ensure "Set as metered connection" is turned off.

5. Power Management Settings:

   • In Device Manager, right-click your Wi-Fi adapter and go to "Properties."
   • Under the "Power Management" tab, uncheck "Allow the computer to turn off this device to save power."

6. Command Prompt Commands:

   • Open Command Prompt as an administrator.
   • Run the following commands:
     1. netsh winsock reset
     2. netsh int ip reset
     3. ipconfig /release
     4. ipconfig /renew
     5. ipconfig /flushdns
   • Restart your computer after running these commands.

7. Hardware Check:

   • Verify that the wireless card is seated correctly in the laptop (if accessible and replaceable). This may require a professional check if you are not familiar with hardware troubleshooting.

8. Router and Network Check:

   • Ensure the issue is not with the network itself by connecting another device. Restart your modem and router to refresh the network connection.

I hope this helps!

Take care and have an amazing day! 

If you would like to thank us for our efforts to help you, go to the public post and give us a virtual high-five by clicking on "Yes" for the question "Was this reply helpful?" below my message, followed by clicking on the "Accept as solution" on my public post.

Regards,

Meghana