06-28-2016 06:10 AM
Good day, I need assistance with a driver for the onboard 3g as the driver supplied by HP on the driver side is not working at all. I have tried the win 8.1 64bit driver as well but with no luck. Any suggestions as my client hates using a external dongle which does work but keeps on going missing in his laptop bag.
10-21-2016 09:02 AM
we're having same problem here, tried tons of different drivers with no luck.
modem is not installed in control panel and there are 2 devices with (!) in device manager: HP hs3110 HSPA+ Mobile Broadband Device.
any idea ?
10-21-2016 03:16 PM
Could you install the below driver and check ?
HP hs3110/hs3114 Mobile Broadband Drivers
|Type:||Driver - Network|
|Version:||12.1803.2.10 Rev.A(27 Nov 2015)|
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10-22-2016 01:47 PM
actually is not working. after I download any of these drivers (HS3110 ones) with the usual .exe swpack I'm able to run installation that enter the first usual extraction part in c:\swsetup\spXXXXX folder but after that nothing. I can also try to force HPInstaller manually, even run as Administrator (the user I'm logged in is administrator anyway) and it always run into nothing. no messages. no log. nothing. In the end if I try to update drivers manually from device manager control panel, looking into c:\swsetup\ folder and subfolders it always end without finding valid drivers to use ...
It doesn't seem to be a valid package sowehow ...
03-17-2017 03:07 AM - edited 03-17-2017 03:08 AM
I have same issue on HP Elitebook 840 G1 with windows 10 pro x64
everything works fine on Windows 7 Enterprise so it is not hardware issue.
newest driver (dated december 2016) doesn't work either, also newest driver caused change to name visible in device manager to Generic Mobile Broadband Adapter.
06-22-2017 12:45 AM
This has solved my problem, maybe it will work for you too?
- HP PCs - Changing the Default Apps (Windows 10)
- Information About Support for Windows 7 or Windows 10 on 2016-2017 Business PCs
- HP PCs - How to Change or Reset Password (Windows 10)
- HP Business PCs and Tablets - Performing a Hard Reset or Forced Reset
- HP PCs, Tablets and Accessories - Using USB Type-C to Transfer Power and Data