Win + K finds no wireless display

[Marc-Fr]

Hi *,

is it possible that the HP Security add ons prohibit that the laptop (HP Elite Dragonfly, Produktnummer: 8MK81EA#ABD) can find my new Philips TV (using WIN + K - it searches but it cannot find the TV)?

My Androyd mobile finds the TV (Philips 77OLED950).

I've also problems to get a sftp connection to a server in the internet...

(For that sftp topic I have had no problems with my HP Zbook G2 (without HP Security add ons) but the Dragonfly has.)

Any ideas?

Thanks and regards

Marc

[BongChaGomez]

Hello @Marc-Fr ,

Welcome to HP Support Community.

If your HP device is unable to find a wireless display using the "Win + K" shortcut, here are some troubleshooting steps you can follow:

1. Ensure Both Devices Support Miracast:

   • Confirm that both your HP laptop and the display you are trying to connect to support Miracast.

2. Update Windows:

   • Make sure your Windows operating system is completely updated. Microsoft periodically releases updates that include fixes for connectivity issues.

3. Check for Wireless Adapter Compatibility:

   • Ensure your wireless adapter supports Miracast. Sometimes, older adapters may not support this feature.

4. Update Wireless and Display Drivers:

   • Update the drivers for your wireless adapter and display. You can do this through the Device Manager or by visiting the HP Customer Support - Software and Driver Downloads page for your specific model.

5. Network Settings:

   • Make sure both the laptop and the wireless display are connected to the same Wi-Fi network, as Miracast requires direct communication.

6. Enable Wireless Adapter:

   • Ensure the wireless adapter is enabled. You can check this in the Network & Internet settings.

7. Firewall/Antivirus Settings:

   • Sometimes, firewall or antivirus programs may block connections. Temporarily disable them to see if that resolves the problem.

8. Reboot Both Devices:

   • Restart both your HP laptop and the wireless display. This can sometimes clear out any temporary glitches causing the issue.

If you continue to have trouble connecting to a wireless display, consulting with HP support or checking your device's specifications for compatibility might help identify any underlying issues.